​
Returns & Refund Policy
​
Each print is made to order with the highest care and attention through a professional fine art print lab. As such, all sales are final and non-refundable, except in the rare case of damage or a significant delay as outlined below.
​
Damaged Items​
If your order arrives damaged, please contact me as soon as possible with photographic evidence of the damage. A replacement print will be arranged free of charge. In some cases, the damaged item may need to be returned before a replacement is issued. Any return shipping required in these cases will be covered.
​
Significant Delays​
If your order experiences a significant delay beyond normal postage timeframes (excluding customs-related delays), please get in touch to discuss the situation. Significant delay assessments are made on a case-by-case basis.
​
Change of Mind & Other Refunds​
Due to the made-to-order nature of my fine art prints, I do not accept returns or issue refunds for change of mind or buyer's remorse.
Please double-check your order and shipping details before finalising your purchase.
If you have any concerns or questions, feel free to reach out at contact@oliviabellaphoto.com.
​